Shipping & Returns Policy

Shipping and handling charges depend on the destination of your order. Please refer to the correct tab to determine shipping costs. The posted delivery times are estimates but will help you identify the shipping option that is right for you.

Please note that we process orders very quickly, this means that once an order is placed we are unable to modify your shipping method. We apologize for any inconvenience, and we hope that our faster processing times work to your advantage.

Shipping & Handling Charge (Cont 48)
Order Value Ground
2-7 Business days*
3rd Day
3 Business days*
2nd Day
2 Business days*
Next Day
1 Business day*
All Orders Free With Any Purchase N/A N/A N/A
*Add 1-2 business days for processing
*Add 10-14 days for embroidery processing

Shipping & Handling Charge (HI & AK)
Order Value Ground
2-7 Business days*
2nd Day
2 Business days*
Next Day
1 Business day*
All Orders N/A $ 25.00 $ 36.00
*Add 1-2 business days for processing
*Add 10-14 days for embroidery processing

Shipping & Handling Charge (PO/APO/FPO)
Order Value Standard
5-7 Business days*
All Orders $ 7.95
*Add 1-2 business days for processing
*Add 10-14 days for embroidery processing

Returns

If you are not happy with your Carhartt purchase of non-embroidered items, we will be happy to accept a return. We do not accept exchanges at this time. You may return your purchase within 60 days of your original order. Items being returned must be in their original condition with the tags.

Include the Carhartt Return Copy in your package to help us process your return. We only accept returns from purchases made on companygear.carhartt.com. After processing, please allow 5-7 business days for a credit to appear on your account. Original shipping costs are non-refundable.

Once our warehouse processes your return, a credit will be placed back onto the card that was used at time of purchase.

Custom orders that include embroidery cannot be modified, exchanged or returned unless the product or embroidery is determined to be defective in accordance with Carhartt policy. Please contact Carhartt Customer Service immediately upon receipt of goods to review any issues with your customized embroidery items.

Initiate a return on eligible items: Carhartt Company Gear Returns Portal

Using Information We Collect

Still have questions about companygear.carhartt.com returns? Email CompanyGear@carhartt.com or give us a call at 866-698-1125.