Returns
If you are not happy with your Carhartt purchase of non-embroidered items, we will be happy to accept a return. You may return your purchase within 60 days of your original order. Items being returned must be in their original condition with the tags. To begin your return, click the returns link from the order history details found on your account or click the link below and enter your order number.
We can only accept returns from orders placed on companygear.carhartt.com. All refunds will be credited in the method of payment you used on the original purchase and may take 7-14 days for the credit to appear back on your account. Large returns may be subject to a restocking fee. Please reach out to customer service if you have any questions about returning your products.
Please contact us immediately if a product is defective, damaged, or different from what you ordered.
Custom orders that include embroidery or screen print cannot be modified, exchanged, or returned unless the product or service is determined to be defective in accordance with Carhartt policy. Please contact Carhartt Customer Service immediately upon receipt of goods to review any issues with your customized items. Please include pictures and other details that showcase the reason for the return request.
START YOUR RETURN >
STEP 1: Begin by entering your order number and email address.
STEP 2: Select the items and reason for the return.
STEP 3: Include the Carhartt Return Copy in your return package so we can process the return.
STEP 4: Attach the Return Address Label found below the Carhartt Return Copy to your package.
